Resolving Open Issues for Users and Devices 

The key component of the migration planing process is the resolution of open issues at the user/device level. Your goal is to resolve 100% of all open issues, this will guarantee the most effective migration possible with the 'cleanest' data set available, delivering a fully functional Target PBX that is the core of your digital transformation program.


Examples of open issues where the target is Microsoft Teams, may include:

    • Miss-matched AD data
    • Missing users
    • Removing users no longer with the company
    • Users with multiple lines
    • Hunt groups with non-user entries
    • Inconsistent DN’s


Univonix Planner provides a 'user friendly' interface to visualise all your open issues and deal with them in the most effective and time efficient way possible.


Issue Resolution Interface: