Moving from an existing on-premises PBX to Cloud PBX can be challenging in many ways, both for the end customer as well as for the system integrator. A typical PBX migration can be a lengthy process. It can last a few weeks for a small deployment, or can last months and sometimes even years for very large multiple site & country deployments. Planning in advance of the migration process and preparing beforehand will deliver better resource utilization, a shorter adoption period and much higher customer satisfaction.


Due to the complexity of PBX migrations, most are done in phases. Most PBX migrations begin with migrating a few people, usually from the IT department as a test, then more users are migrated gradually. Sometimes the migration is done department by department and in other cases by location, e.g. migration of the 3rd floor, the west wing etc.


Univonix Migrate will help in all the stages of your migration from on-prem to the cloud:

  • Planning – Univonix Migrate generates a detailed PBX assessment report, that includes information about the devices, e.g. phones, gateways, users and the features being used, e.g. forwarding, boss-secretary, Hunt groups etc. in the current PBX deployment. The Univonix assessment report also includes feature mapping between the legacy PBX and your Target PBX. With this information the system integrator/customer can build a migration plan based on real data and not on guess work or assumptions.


  • Execution – Univonix Migrate provides the integrator/customer with an intuitive and easy to use interface. It serves as a central hub to configure most of the users and telephony features, e.g. normalizing the phone numbers into E.164, configuring Hunt groups, assigning policies etc. Univonix Migrate natively supports phased migration and includes easy to use mechanisms to move groups of users from the legacy PBX onto your cloud system. Configuring your new cloud PBX using Univonix Migrate does not require legacy PBX knowledge or PowerShell knowledge, everything is done from the Univonix system UI.